Privacy Policy

Effective Date: 1 October 2025

At CoreDFX, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us directly when you visit our website or interact with our services. This includes:

• Personal Identification Information: This may include your name, email address, phone number, or other information you voluntarily provide when you register for our services, fill out forms, or contact us.
• Geolocation Data: We collect geolocation data based on your IP address. This helps us understand the location of our users (e.g., country, city) for localization purposes and to provide better, region-specific services.
• Browsing Behavior: We may collect data related to your interactions with our website, including the pages you visit, how long you stay on our site, and what actions you take (such as clicking buttons or filling forms). This helps us improve website performance and user experience.

2. How We Collect Information

We collect information in the following ways:

• Direct Collection: Information is collected when you provide it directly to us, such as when you sign up, submit a form, or make inquiries.
• Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. For example, we may use cookies to track your login status, language preferences, and analytics data (such as which pages you visit most often).
• Third-Party Services: We may collect information from third-party services, such as social media platforms or payment providers, to facilitate authentication, process transactions, or improve our services.

3. Why We Collect Your Data

We collect and use your data for several purposes, including:

• Improving User Experience: We use your data to personalize your experience on our website, such as providing region-specific content, language preferences, or personalized recommendations.
• Website Analytics: We analyze data to understand user behavior, monitor website performance, and improve the design and functionality of our website.
• Security and Fraud Prevention: We use your data to detect and prevent fraudulent activities, ensure the security of our website, and protect both you and our services.
• Marketing and Communication: We may use your data to send you promotional content, newsletters, or other marketing materials related to our services. You can opt out of these communications at any time.
• Legal Obligations: In some cases, we may be required to use or disclose your personal data to comply with legal obligations, such as responding to law enforcement requests or court orders.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons, pixels, and local storage) to collect information about how you use our website and services. These technologies help us track your preferences, improve website functionality, and provide a personalized experience.

Types of Cookies We Use:

• Essential Cookies: These are necessary for the website to function, such as for session management, user authentication, and security purposes.
• Performance Cookies: These cookies help us analyze how users interact with our website, such as which pages are visited most often, so we can improve the performance of our site.
• Functional Cookies: These cookies store user preferences (such as language or region) and provide personalized content.
• Advertising Cookies: These cookies are used to deliver personalized ads and track your interactions with advertisements.

You can control the use of cookies by adjusting your browser settings. You can also delete cookies or disable them in your browser, but doing so may affect your ability to use certain features of our website.

5. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your data with third-party vendors or service providers who assist us in operating our website and providing services (e.g., payment processors, hosting providers, email services). These service providers are contractually obligated to protect your data and only use it for the purposes we specify.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to a valid request from law enforcement or regulatory authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the business assets.

6. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal data.
• Deletion: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
• Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.
• Objection: You have the right to object to the processing of your personal data in certain circumstances.
• Withdraw Consent: If we are processing your personal data based on your consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at info@coredfx.com. We will respond to your request in accordance with applicable data protection laws.

7. Data Security

We take the security of your personal data seriously. We implement a variety of technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

8. International Data Transfers

If you are located outside of Indonesia, please be aware that your personal data may be transferred to and processed in a country other than your own. By using our website and services, you consent to the transfer of your data to countries that may have different data protection laws than your own.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete such data as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

• Email: info@coredfx.com
• Address: Office 8, Jl. Senopati No.8B Level 18A, Jakarta, Indonesia

Thank you for trusting CoreDFX with your personal information.